Privacy Policy

1. Who we are

CITY ELECTRICAL LIMITED (Companies House number 10372752) is the data controller for personal data collected through this website. Our registered address is A M S South Street House, Isleworth, TW7 7AA. You can contact us about data matters at matt.finn@cef.co.uk.

2. What data we collect

This is a preview website. It does not collect personal data, set cookies, or run analytics scripts.

If you contact us by phone or email, we will process your name, contact details and the content of your message in order to respond to your enquiry. This is done on the lawful basis of legitimate interest (UK GDPR Art. 6(1)(f)) for B2B communications, or contract performance (Art. 6(1)(b)) where we are entering into or performing a service agreement.

3. How we use your data

• To respond to your enquiry or quote request
• To fulfil a service contract if you become a customer
• To send you information about your job (appointment confirmation, invoices)

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. How long we keep your data

Enquiry records are kept for up to 12 months. Customer records (invoices, job sheets) are kept for 7 years for accounting and legal purposes, then securely deleted.

5. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data (where no legal obligation requires us to keep it)
• Object to processing based on legitimate interest
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any right, email us at matt.finn@cef.co.uk. We will respond within 30 days.

6. Cookies

This preview website does not use cookies or tracking technologies.

7. Changes to this policy

We may update this policy from time to time. The current version will always be available at this URL.